![]() By default, an offline address book is created by Exchange server and includes all the GAL (Global Address Lists). So make sure the internal and external URL for OAB and Autodiscover virtual directory is configured properly. Then, the offline address book is rolled out by OAB virtual directory. So how does offline address book distribution works? At first, Autodiscover service provides URL of OAB (Offline Address Book) to outlook clients. Offline address book works when the Outlook client is configured in cache mode or when it is in offline mode. ![]() Offline address book is used by Office Outlook so that users can locate contact information even when they are not connected to the server.
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